Terms and Conditions

Agreement

By creating an account and using the services, you accept these Terms. Additional rules may apply to specific products or promotions.

Eligibility

You must be 18+ and legally permitted to use the service in your country. Access from restricted locations is not allowed. In Italy, use requires an ADM-licensed offering.

Account

One personal account per user. Accurate information is required. We may request verification at any time. Account sharing is prohibited.

KYC/AML

We conduct identity, address, and affordability checks. Proof of funds may be required. Failure to pass checks can lead to suspension or closure.

Payments

• Deposits must come from methods held in your name.
• Withdrawals may require re-verification and are paid back to the original method when possible.
• Processing times depend on method and checks.
• Fees from third parties (e.g., network or banking) may apply.

Bonuses and promotions

Promotions are subject to specific rules: eligibility, time limits, game contribution, max stake, and wagering requirements. Abusive patterns void benefits. Country restrictions may apply.

Games and sportsbook

Game and market availability depends on jurisdiction and supplier certifications. We may add, pause, or remove content at any time. Sportsbook features such as Cash Out or Bet Builder, where offered, are not guaranteed.

Responsible gaming

Tools include limits, time-outs, and self-exclusion. In Italy, RUA enables national self-exclusion across participating operators. We may intervene if risky behavior is detected.

Security

Keep credentials confidential. Enable available security features. We are not liable for losses caused by unauthorized access resulting from your negligence.

Fair use and prohibited conduct

No multi-accounting, collusion, chargeback abuse, or use of bots/unauthorized software. We may withhold funds and close accounts for breaches.

Suspension and closure

We may suspend, limit, or close accounts for legal, security, or compliance reasons. Balances are handled per applicable law and these Terms.

Disputes

Contact support with full details and evidence. We will review and respond within a reasonable period. External resolution routes depend on jurisdiction.

Liability

The service is provided “as available”. We are not responsible for indirect or consequential losses to the extent allowed by law.

Changes

We may update these Terms and will indicate the effective date. Continued use after changes means acceptance.

Governing law

Governing law and forum depend on the operator’s registered jurisdiction, subject to mandatory consumer protections.

Contact

For questions about these Terms, use the help center or legal contact in the footer.